Terms of Use

We offer business, professional & personal advertising services on the Internet. If you use the 411DirectoryAssistance.com website, we take that as your acceptance and agreement with these Terms & Conditions, which may change from time to time without any notice.

We use a diverse range of information, text, photographs, designs, graphics, images, sound and video recordings, animation and other materials and effects on the 411DirectoryAssistance.com website. The content is provided by 411DirectoryAssistance.com and its partners & affiliates. All of these are protected by copyrights, trademarks, service marks, or other intellectual or proprietary rights owned by 411DirectoryAssistance.com or other third parties. All information, designs, concepts, business listings, & advertisements that we provide on our website 411DirectoryAssistance.com, which we will refer to as "Content" is for your review.. This can be for either individual or internal business purposes. Any other use of the 411DirectoryAssistance.com Website, or the "Content", is strictly prohibited, including, without limitation, modification, republication, copying, deletion, transmission, public performance, distribution, proxy caching, uploading, posting, reproduction, redistribution or any other dissemination, without the express written permission of 411DirectoryAssistance.com or the applicable rights holder. The "Content" on the 411DirectoryAssistance.com site may not be used by third parties for telemarketing, direct marketing, commercial mass email or by agents or representatives or email spammers.

The fact that you have been permitted to use the 411DirectoryAssistance.com Website does not give you permission to use the Website or Materials for any illegal purpose. Nor for that matter may you transmit to (or through) the 411DirectoryAssistance.com Website or to (or through) any Service any illegal, harmful, threatening, defamatory, obscene, hateful, pornographic or other objectionable material of any kind, or to interfere with, abuse or otherwise violate the legal rights of any third party using the 411DirectoryAssistance.com Website or "Content".

THE SERVICES AND CONTENT ARE PROVIDED BY 411DIRECTORYASSISTANCE.COM ON AN "AS IS" BASIS AND AS AVAILABLE, WITHOUT ANY WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS OR IMPLIED. 411DIRECTORYASSISTANCE.COM EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE OR ANY MATERIALS AND PRODUCTS.

We want you to be completely satisfied with our advertising services which are designed to help your business get more exposure. If for any reason, you are not happy with the purchase that you have made, you have five (5) business days to cancel your ad with us. You can send your cancellation request in writing by email or fax. Due to the fast paced nature of the services we perform and how the information gets updated in our directory system, if your listing has been added to our directory before you contact us to cancel your ad, some cancellation charges may apply.

Our renewal process is simplified for all clients. It begins with our mailing you an upcoming renewal advisory letter with a 411 Directory Assistance.com abbreviated media kit. This letter also contains important information on referring our clients to our website for further explanation regarding the terms and conditions for renewal with 411 Directory Assistance.com. From this letter, you, our most valued client have the option to renew, make changes or cancel the service within a 45 day period. If we have not heard from you within this 45 day period a renewal invoice will be automatically generated for our clients. If you wish to cancel after the 45 day grace period from the original letter you will be obliged to remit a cancellation fee for services rendered to the closing date of business with 411 Directory Assistance.com. For added convenience you can also fax us at 1-866-482-6673 or email . Alternatively, you also can call our Customer Service department at 1-877-414-0411. Our ultimate goal is to ensure that our clients receive the maximum exposure for their on line advertising needs without any lapses in coverage with 411 Directory Assistance.com.

For further information, please contact 411DirectoryAssistance.com.

411DirectoryAssistance.com
150 Dorset Street
Suite 245-290
South Burlington, VT 05403-6275